Symphony Communication Public Company Limited

Career

Symphony Communication Public Company Limited

To provide the Neutral and High-Reliable Telecommunication and Information Technology Infrastructure Service to local and international market with fairness, efficiency, integrity and ethic of our happy people. We will grow with our customers and create sustainable returns to stakeholders.

Available Positions

Responsibilities:

  • Performing daily payment process (AP) International and local vendors and bank reconciliation
  • Preparing payment report and issue WHT certificate
  • Preparing monthly VAT (PP 30 ,36)
  • Preparing withholding tax (PND 1,3, 53, 54)
  • Reconciliations VAT and Withholding tax report to ensure that accurate within a timely manner.
  • The daily update on AP report and plan for vendor payments as per defined payment schedule
  • Prepare and support for BS reconciliation for account payable function.
  • Responsible for month-end and year-end account closing
  • Coordinate with other functions to balance the company’s objectives with both internal and external clients’ conditions and expectations.
  • Ability to analyze information and processes.
  • Perform other related duties as assigned.

Qualifications:

  • Female age from 25 – 35 years old
  • Bachelor’s degree in accounting/ Finance or related field
  • At least 3 years of experience in AP function
  • Strong computer literacy in MS Office
  • Knowledge in ERP system
  • Experience in high volume transaction
  • Good in both spoken and written English

Responsibilities:

  • Provisioning, testing, and acceptance of cloud service.
  • Working with various public and private cloud service provider.
  • Maintain, audit, and report on cloud resource, inventory and augments as needed.
  • Escalate issues to relevant teams as appropriate and manage expectations of customers (internal & external) on a periodic basis.
  • Must be comfortable to working in shift rotation.
  • Ability to multi-task and to prioritize workload under deadlines in a fast-paced environment.

Qualifications:

  • Bachelor’s degree, Master’s degree in Computer Science, Engineering or equivalent.
  • Minimum 3 years in Cloud environment and related.
  • Excellent decision making and problem-solving skills.
  • Excellent in VMware cloud technology
  • Good Experience in Hypervisor Technology, Backup and restore software, Operating System.
  • Ability to interpret and analyze data and technical processes, identify problems and potential solutions and formulate recommendations.
  • Ability to think creatively to accomplish continuous improvement and evolution of the department.
  • Excellent communication and interpersonal skills that apply to both internal and external customers.
  • Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner.

Job Responsibilities:

  • Being responsible for all financial analysis and reports, P&L evaluation, budgeting, capital investment, breakeven point, key business drivers and capital investment to support management decision-making and business growth
  • Reviewing forecast and monitoring the actual to ensure that the performance is on track
  • Proactively analyzing and explaining the reason of significant variances in management reports
  • Performing feasibility study & financial modelling in order to identify the financial impact regarding new investment / new sale
  • Running business case analysis of projects to assess financial viability
  • Supporting product pricing for setting competitive prices and control pricing/cost model
  • Being responsible to manage the annual operation budget related to sales, revenue, cost of sales, OPEX and CAPEX and control budget over the period

 

Qualifications:

  • Bachelor’s degree in accounting, Finance or related areas
  • At least 5 years’ experience in commercial finance, financial analysis, or accounting & financial functions
  • Good command of spoken and written English
  • Well Organized, Responsible, calmness under pressure and to keep deadlines
  • Pro-active and self-motivated and desire to acquire knowledge
  • Good communication and presentation skills
  • Highly proficient in the use of MS Office products (power point, excel etc.)

Job Responsibilities:

  • Core Backbone design, Layer 1 functionality and operation.
  • Maintain Core Backbone for Network Stability.
  • Plan and delivery Layer 1 services.
  • Finding for new transport technology.
  • Work in a fast-paced dynamic environment and under high pressure.

 

Qualifications:

  • Bachelor’s Degree in Telecom Engineer, Electronic Engineer, Computer Engineer, Computer Science, IT or Related Field.
  • At least 2 years of experience working in Transmission planning or related.
  • Good Knowledge in WAN Technology and Basic IP Routing.
  • Good knowledge in Layer 1 such as Optic fiber, DWDM, SDH and TDM.
  • Good knowledge in the transmission product such as Nokia, Cisco, Huawei etc.
  • Ability to research new technologies (Cloud, SDN, IT and NFV Platform).
  • Good command of English (Written, Listen and Spoken).

Job Responsibilities:

  • Be the company representative for create new business partners in the assigned market
  • Manage company’s key existing customers and strategic market
  • Develop and maintain good relationship with both new business partners and existing customers
  • Understand and able to provide full information on company’s core products and services and arrange appointment with the prospects and business partners
  • Manage sales team to find new opportunities, create sale pipeline, prepare cost and price until closing deals follow the assigned sales target
  • Prepare sales forecasts, budgets, sales program, and update the report as monthly basic
  • Follow up market situation both opportunities and risk, and update the report as quarterly basis

 

Qualifications:

  • Male/Female age not over 32 years old
  • Work experience in Channel Sales, Project Sales at least 5 years
  • Proficient in computer skills especially MS Office
  • Proficient in communication skill, presentation skill, negotiation skill and sales planning
  • Experience in Telecommunication Business both Domestic and International
  • Good interpersonal relations
  • Ability to work under pressure
  • Have own car and driving license also knows direction in Bangkok

Job Responsibilities:

  • ให้ข้อมูลแก่ลูกค้าและติดต่อประสานงานกรณีที่ลูกค้าต้องการความช่วยเหลือ
  • บันทึกข้อมูลปัญหาในระบบ
  • วิเคราะห์ปัญหาเบื้องต้น รวมทั้งติดตามและรายงานผลการแก้ไขปัญหา
  • จัดทำรายงานประจำวัน
  • อื่นๆตามที่หัวหน้างานมอบหมาย

 

Qualifications:

  • ปริญญาตรี ทางด้านคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง
  • มีความรู้พื้นฐานด้าน MS office, Network , Remote Support และการแก้ไขปัญหาคอมพิวเตอร์
  • สามารถทำงานเป็นกะได้ (กะเช้า-กะกลางคืน)

Job Responsibilities:

  • Create New ICT Solution for customer.
  • Consult the customers regarding ICT solution.
  • ICT Technical Solution design.
  • Work with other engineering units to integrated ICT solution with Network Solution.
  • Work with sales team to identify sales opportunity of ICT solutions.
  • Bidding or complying document.
  • Conduct sales presentations, technical proposals and business case approval.
  • Total Service Delivery (PM).
  • Study products from vender, testing and apply to customer requirements.
  • ICT Equipment sourcing.
  • Follow up ICT Technology trend System Integration Support Chief / Manager.

 

Qualifications:

  • At least Bachelor’s degree in Telecom & IT Engineering, Computer Science or very related to those discipline.
  • Possess a strong background in Presale function for Information technology and networking, Network Security, Cyber security, Network Equipment, Cloud Service with at least 4-6 years’ experience.
  • Has a professional Certificate as below or equivalent is a huge plus
    • Network equipment such as CCNP, CCIE, ACMX, ACDX, ACCX, ACEX, ACSP
    • Network Security such as NSE4, NSE5, PCNSE
    • IT management or Cyber security such as Comtia Security+, ITIL foundation, CISA, CISSP
    • Cloud Service such as VCP, VMCE, AWS, HCIA, HCIP
  • Good command in business English communication (Speaking, listening. Reading and writing).
  • Proactive working style with excellent coordination skills.
  • Passion to learn new technology particularly ICT Technology trend.

Qualifications:

  • Bachelor’s Degree or higher in Computer, Telecom Engineering or related fields
  • Good command of English
  • 0-3 years in computer network/ IT Helpdesk/Internet Broadband experience
  • Solid knowledge of IT Infrastructure, LAN & WAN, Ethernet, MPLS, FTTx
  • Experience with supporting IP services (TCP/IP, IPv4, IPv6, VPN, QOS, SDN, SNMP, VOIP)
  • Experience with CISCO and Juniper, switches, routers
  • Certifying in CCNA / CCNP is preferred
  • Can work as a shift (for Network operation Center)
  • Can work under pressure and service mind
  • Enthusiastic, can-do attitude
  • Welcome Fresh Graduate
  • TOEIC score 550 up would be a plus

Responsibilities:   

  • ตรวจสอบ ดูแลระบบสื่อสัญญาณโทรคมนาคมโครงข่ายสายตอนนอก
  • ต่อเชื่อม ยกเลิกวงจรระบบสื่อสัญญาณโทรคมนาคมโครงข่ายสายตอนใน
  • ตรวจสอบการติดตั้งระบบสื่อสัญญาณโทรคมนาคมโครงข่ายสายตอนนอกและโครงข่ายสายตอนใน

 

Qualifications:

  • เพศชาย อายุไม่ต่ำกว่า 20 ปี
  • จบการศึกษาระดับ ปวส. สาขาสื่อสาร โทรคมนาคม อิเล็คทรอนิคส์สื่อสาร หรือโครงข่ายสื่อสารโทรคมนาคม
  • มีประสบการณ์ในงานซ่อมบำรุง ติดตั้ง Fiber Optic และ Drop Wire จะได้รับการพิจารณาเป็นพิเศษ
  • มีความรู้ด้านคอมพิวเตอร์ และทักษะเชิงช่าง
  • สามารถติดต่อประสานงานกับผู้อื่นได้
  • ขับรถยนต์ได้และมีใบขับขี่ (ต้องมี)
  • บริษัทมีโปรแกรมการสอนงานให้สำหรับพนักงานใหม่ทั้งที่มีประสบการณ์และเรียนจบใหม่

Job Responsibilities:

  • Study the new business in the views assigned by manager
  • Help generate the business plan by working as a team
  • Search for the information needed for generating the business plan eg market info, demand and competitors
  • Be able to draft the process for operation
  • Always self study for new trends related to company business
  • Help generate the competitive analysis on the product assigned, including SWOT and competitor information
  • Gather customer & market information from focus group
  • Be able to specialized on the product assigned to take care
  • Do the survey with Sales and external to find the information related to the product under responsibility
  • Do the product and price comparison report

 

Qualifications:

  • Basic knowledge of IT and marketing/financial related
  • Candidate who have experience in IT market would be a plus.
  • Efficient communications in English both spoken and written
  • Open mind, challenging and a open to change person is preferable
  • Good human relations, can be accepted comment from other person and can be comment in creative way.
  • Willing and patience to waiting for the success

Job Responsibilities:

  • ประสานงานหน่วยงานราชการ และเอกชน
  • การขอสิทธิพาดสายเคเบิลฯ ของบริษัทกับหน่วยงานภายนอก
  • จัดเตรียม และรวบรวมข้อมูลจากหน่วยงานที่เกี่ยวข้อง
  • สำรวจเส้นทางร่วมกับเจ้าหน้าที่หน่วยงานที่เกี่ยวข้อง
  • ชำระค่าธรรมเนียม ตามระเบียบของหน่วยงานที่เกี่ยวข้อง
  • ประสานงานเร่งติดตามจนกว่าได้รับใบอนุญาต ตามระเบียบของหน่วยงานที่เกี่ยวข้อง
  • งานที่ได้รับการมอบหมายงานเร่งด่วน
  • เข้าร่วมกิจกรรมของหน่วยงานภายนอก
  • สร้างความสัมพันธ์ใหม่ต่อหน่วยงานที่เกี่ยวข้อ และดูแลความสัมพันธ์หน่วยงานที่เกี่ยวข้องในระยะยาว เพื่อความสะดวกในการติดต่อประสาน

 

Qualifications:

  • เพศหญิง อายุ 24 ปีขึ้นไป วุฒิปริญญาตรีไม่จำกัดสาขา
  • มีมนุษย์สัมพันธ์ ทักษะการพูดจาโน้มน้าวและเจรจาต่อรองได้คล่องตัว
  • มีประสบการณ์การประสานงานหน่วยราชการหรือเอกชน อย่างน้อย 2 ปี
  • มีทักษะความรู้พื้นฐานคอมพิวเตอร์ โปรแกรม MS Office และ Auto CAD
  • ปฏิบัติงานต่างจังหวัดได้ มีรถยนต์ส่วนบุคคล มีใบขับขี่

Key Responsibilities:

  • Develop and maintain good relations with both new and existing customers.
  • Provide full information on products and services and arrange appointment with customers.
  • Handle full selling process from finding prospects, verifying opportunities until closing deals.
  • Communicate with Sales & Marketing team to gather required information for updating database and also keep closely relationship with customers.
  • Prepare sales forecasts, budgets, sales program, and update the report as monthly basic.

 

Qualifications:

  • Male/ Female age not over 32 years old.
  • Work experience in Channel Sales, Project Sales or Corporate Sales at least 2- 3 years.
  • Proficient in computer skills especially MS Office.
  • Proficient in Presentation Skill, Negotiation Skill and Sales Planning.
  • Have experience in Leased Line business both Domestic and International will be advantage.
  • Good interpersonal relations.
  • Ability to work under pressure.
  • Have own car and driving license also knows direction in BKK and realm.

Job Responsibilities:

  • Develop and maintain good relations with both new and existing customers
  • Provide full information on products and services and arrange appointment with customers
  • Handle full selling process from finding prospects, verifying opportunities until closing deals
  • Communicate with Sales & Marketing team to gather required information for updating database and also keep closely relationship with customers
  • Prepare sales forecasts, budgets, sales program, and update the report as monthly basic

 

Qualifications:

  • Male/ Female age not over 32 years old
  • Work experience in Channel Sales, Project Sales or Corporate Sales at least 2- 3 years
  • Proficient in computer skills especially MS Office
  • Proficient in Presentation Skill, Negotiation Skill and Sales Planning
  • Have experience in Leased Line business both Domestic and International will be advantage
  • Good interpersonal relations
  • Ability to work under pressure
  • Have own car and driving license also knows direction in BKK and realm

Job Responsibilities:

  • Be the company representative for create new business partners in the assigned market.
  • Manage company’s key existing customers and strategic market.
  • Develop and maintain good relationship with both new business partners and existing customers.
  • Understand and able to provide full information on company’s core products and services and arrange appointment with the prospects and business partners.
  • Find new opportunities, create sale pipeline, prepare cost and price until closing deals follow the assigned sales target.
  • Prepare/Provide market situation both opportunities and risk, and update the report as quarterly basis.

 

Qualifications:

  • Male/Female age not over 35 years old.
  • Extensive in Telecommunication Business: Leased Line business both Domestic and International at least 3-5 years.
  • Proficient in computer skills especially MS Office.
  • Proficient in communication skill, presentation skill, negotiation skill and sales planning
  • Fluent in English communication.
  • Good interpersonal relations and ability to work under pressure.
  • Have own car and driving license also knows direction in Bangkok.

Job Responsibilities:

  • Coordinate internal resources and third parties/vendors for the flawless execution of services.
  • Ensure that all services are delivered on-time and within scope.
  • Develop comprehensive project plans to be shared with clients as well as other staff members.
  • Develop a detailed project plan to monitor and track progress.
  • Implement and manage change when necessary to meet project outputs.
  • Gather all completion information to handover service and ensure the service will be passed into the operation phase.

 

Qualifications:

  • Proven experience 2-3 years as Service Delivery Management, Project Management, Network Engineering or IT solution position.
  • Experience in SI company about ICT solution for 4 years”.
  • Excellent client-facing and internal communication skills.
  • Strong leadership, analysis, negotiation, and problem-solving skill.
  • Flexibility and ability to work and enjoy working under tight deadlines and handle pressure.
  • Proven ability to lead & enable team and manage relationships with people for all level ranging from senior management to working team members trough collaboration and with high professionalism.
  • Good command of written and spoken English communication.
  • Telecommunication business knowledge.
  • TOEIC  600

Job Responsibilities:

  • Take ownership of customers issues in a timely manner and follow problems through to resolution.
  • Improve customer service experience, create engaged and facilitate customers for retention.
  • Analyze statistics and compile accurate reports.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Develop service procedures, policies, and standards.
  • Control quality of service (SLA).
  • Analyze incident issues, investigate a root cause, and provide solutions for improving service to meet customer agreement.
  • Collect and compile statistical quality data.
  • Analyze data to identify areas for improvement in the quality system.
  • Provide customer perspective (Voice of customers) to internal team with the view to driving customer satisfaction metrics higher.
  • Prepare reports to communicate outcomes of quality activities.
  • Responsible for initiating and completing a Corrective Action Request (CAR) for both customer complaints and recurring internal quality concerns.

 

Qualifications:

  • Bachelor’s Degree in Telecom Engineer, Electronic Engineer, Computer Engineer, Computer Science, IT or Relate Field
  • Good command of written and spoken English communication.
  • Telecommunication business knowledge.
  • Proven experience 0-3 years in computer network/ Internet experience.
  • Excellent client-facing and internal communication skills.
  • Strong leadership, analysis, negotiation, and problem-solving skill.
  • Flexibility and ability to work and enjoy working under tight deadlines and handle pressure.
  • Proven ability to lead & enable team and manage relationships with people for all level ranging from senior management to working team members through collaboration and with high professionalism.
  • Strong Service Mind and constructive co-operation under stressful work environment.

Job Responsibilities:

  • Collaborate with various teams, including technical support, sales, and product development, to ensure a seamless customer experience and drive improvement initiatives.
  • Analyze data to identify root causes of customer issues and opportunities for improvement.
  • Analyze performance metrics related to network performance, customer satisfaction, and service quality. Identify areas where performance can be improved and work on implementing solutions.
  • Review customer feedback, surveys, complaints, and suggestions to identify recurring issues and trends.
  • Monitor the effectiveness of implemented solutions to develop problem management and service improvement.
  • Conduct audits of internal processes, including those related to the Operations and Onboarding teams.
  • Monitor and manage SLAs with customers, ensuring that service level commitments are met or exceeded.
  • Oversee vendor partnerships, including conducting performance evaluations and ensuring adherence to agreed-upon terms and conditions.
  • Generate regular reports on solution implementations, process improvements, and operational efficiency.

 

Qualifications:

  • Bachelor’s degree or higher in Computer, Telecom Engineering, or related fields
  • 1+ years of experience in Telecommunication, computer network experience
  • Solid knowledge of IT Infrastructure, LAN & WAN, Ethernet, MPLS, FTTx
  • Experience in Quality Improvement or similar roles is advantage, preferably in a customer-focused role in telecommunications industry.
  • Ability to identify root causes of problems and develop effective solutions that address customer needs.
  • Ability to translate customer feedback into actionable strategies.
  • Strong analytical skills to collect and analyze data.
  • Communication skills to interact with cross-functional teams.
  • Good command of written and spoken English
  • Certification in CCNA / CCNP is an advantage.
  • Can work under pressure.
  • Service-minded with can-do attitude

Apply / Contact HR

Email:

Khun Benjamas Chayanto Benjamas.c@symphony.net.th

Khun Santipharp Rattanakritsananon Santipharp.r@symphony.net.th

Tel. 02-101-1111